Question 1

How much do Vstock Transfer's services cost?

Accepted Answer

Our pricing is transparent and usage-based. You pay only for the services you need—no bundled packages or annual minimums. Typical costs include a monthly base fee for shareholder recordkeeping (starting around $200–$400 depending on shareholder count), plus transaction fees for certificate issuances, transfers, and mailings. DTC eligibility setup is typically $2,500–$3,500. We provide detailed fee estimates upfront and never surprise you with hidden charges. Many clients save 30–50% compared to legacy providers like Computershare or BNY Mellon.

Question 2

How long does it take to obtain DTC eligibility?

Accepted Answer

DTC eligibility typically takes 4–6 weeks once all required documentation is submitted. We guide you through the entire process, including CUSIP assignment, FAST enrollment, and DWAC setup. Our team coordinates directly with the Depository Trust Company to expedite approvals and resolve any issues. For IPO clients, we begin the DTC application process early to ensure eligibility is in place before your listing date.

Question 3

What services are included in your IPO support?

Accepted Answer

Our IPO services include pre-IPO cap table cleanup, CUSIP assignment, DTC eligibility and FAST/DWAC enrollment, coordination with underwriters and legal counsel on closing calls, issuance of shares to IPO participants, ongoing shareholder recordkeeping, and post-IPO transfer agent services. We work closely with your legal team to ensure compliance with SEC regulations and exchange listing requirements. Our attorneys have guided hundreds of companies through successful IPOs on NASDAQ, NYSE American, and OTC Markets.

Question 4

Why choose Vstock Transfer over larger transfer agents?

Accepted Answer

Vstock combines the expertise of attorney-led management with the efficiency of modern technology. Unlike large providers burdened by legacy systems and overhead, we deliver personalized, responsive service at significantly lower cost. You'll work directly with experienced professionals who understand securities law, not offshore call centers. Our clients appreciate our 8 AM–5:30 PM EST phone availability, same-day email responses, and proactive guidance on regulatory changes. We're designed for innovative, technology-driven companies that demand both excellence and value.

Question 5

Do you serve both public and private companies?

Accepted Answer

Yes. We serve over 800 clients ranging from pre-IPO private companies managing cap tables and equity grants, to NASDAQ and NYSE American listed issuers, to OTC Markets companies. Our platform handles both certificated and book-entry shares, supports Regulation A+ offerings, and accommodates complex corporate actions including mergers, spin-offs, and stock splits. Whether you have 50 shareholders or 50,000, our web-based system scales to meet your needs.

Question 6

How quickly do you respond to shareholder inquiries?

Accepted Answer

We prioritize responsiveness. Phone calls during business hours (8 AM–5:30 PM EST) are answered by experienced staff, not automated systems. Email inquiries typically receive responses within 4 business hours. Shareholders have 24/7 access to their account information, transaction history, and tax documents through our secure online portal, reducing the need for routine inquiries. Our goal is to treat your shareholders as if they were our own investors.

Question 7

What makes your technology platform different?

Accepted Answer

Our web-based platform provides real-time access to shareholder data, customizable reports, and online transaction processing for both issuers and shareholders. Unlike legacy systems that require manual data exports or scheduled updates, our software delivers up-to-the-minute information. Issuers can generate cap tables, ownership reports, and proxy materials on demand. Shareholders can view holdings, update contact information, and request services online. The platform integrates seamlessly with DTC for electronic transfers and supports digital proxy voting.

Question 8

Can you handle complex corporate actions?

Accepted Answer

Absolutely. Our attorney-managed team has extensive experience with mergers, acquisitions, spin-offs, stock splits, reverse splits, rights offerings, and tender offers. We act as paying agent and exchange agent for corporate actions, manage the mechanics of share exchanges, and ensure compliance with SEC and state regulations. We coordinate with legal counsel, auditors, and investment bankers to execute corporate actions smoothly and accurately.

Our Company

COMPANY

PEOPLE

VALUE

We believe that people buy from people. We pride ourselves on offering a personal relationship with each of our clients while offering the benefit of our knowledge, experience, and responsiveness.

Frequently asked questions